Purchase support

Returns

If you need help with a purchase, contact AMINO BEAUTY directly. Eligibility depends on the product type, its condition, and the circumstances of the order.

Start with a conversation

Please contact AMINO BEAUTY on WhatsApp with your order details and the reason you need assistance.

Product eligibility

Return or exchange eligibility is reviewed according to the product type and condition. Some opened, used, hygiene-sensitive, or otherwise unsuitable products may not be eligible.

Order issues

If an item arrives incorrect or with an issue, contact AMINO BEAUTY promptly and keep the product and its packaging available while the situation is reviewed.

Current terms

Specific instructions are provided directly for eligible requests. No fixed return period or automatic outcome is stated on this page.